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Frequently asked questions

Find answers to your queries about TOC Europe here. 

If you still need further assistance, please get in contact with our customer services team at [email protected]

WhatsApp: +44 (0)20 8052 0660

Hotline: +44 (0)20 8052 0660

Visitor information


General information

TOC Europe 2024 will take place in person at the Rotterdam Ahoy in Rotterdam, The Netherlands on 11-13 June 2024. 

  • Tuesday - 11 June
    Registration opens at 08:00
    Exhibition | 10:00 - 18:00

  • Wednesday - 12 June
    Registration opens at 08:00
    Exhibition | 10:00 - 18:00

  • Thursday - 13 June
    Registration opens at 08:00
    Exhibition | 10:00 - 15:00

Registration

You can register to attend TOC Europe for free and get access to:

  • Exhibition
  • Access to all conference theatres.
  • NEW TOC app non-premium level

You can also upgrade to a delegate pass and enjoy our networking opportunities including a Networking Reception on the 11th June

You can upgrade to a delegate pass and gain the full event experience. You will have access to:

  • Exhibition - Roam freely through our vibrant exhibition, brimming with innovation and networking opportunities
  • Access to ALL conferences - Dive deep into industry insights with accecss to every conference session
  • TOC GO App premium access- Stay connected and informed with our premium event app features
  • VIP Priority Lane - Skip the lines and enjoy early access to registration every day
  • Unlock Premium Insights - Gain exclusive access to speaker presentations and valuable event content.
  • Daily 2-Course Lunch - Refuel and recharge with our varied and sustainable lunch offerings.
  • Evening Networking Reception - Connect and unwind against the stunning backdrop of the city's iconic ship, the SS Rotterdam.
  • Eligibility for Port Tour - Explore the heart of the industry while networking (Separate registration required).
  • 5% Donation to Charity - Part of your pass fee will be donated to a worthy cause.
  • Prize Draw Entry - Get a chance to win exciting prizes and rewards!

You can benefit now from the Early Bird rates for a limited period of time:

Early Bird: €475
(€575 from 19th April onwards)

Once you have completed your registration, you will receive an email with your badge to the email address provided. Please bring this badge with you when you arrive to the venue (either printed or on your phone) to get your badge. 

If you have not receive this, please go to the registration help desk where our staff will be able to help you. 

You can register to attend TOC Europe once you arrive, however, pre-registering in advance is highly recommended to make sure your entrance to the event is as easy and secure as possible.

You might have to wait in queue and your access to the exhibition and content sessions will be delayed if you are not registered on our systems and do not have a badge at your arrival.  

Please download your voucher and remember to bring this with you to the registration area to get your badge printed on site.

Travel and facilities

The venue is easily accessible by bus, metro & train. From bus and metro station Zuidplein it's a 5 minute walk to Ahoy. 

Rotterdam Ahoy
Ahoyweg 10
3084 BA
Rotterdam

If you would like to secure the best rates, TOC Worldwide has arranged a diverse accommodation options for its exhibitors and attendees via our official hotel partner, Event Express

To secure your hotel room at a discounted rate, please click on the button below or visit our Hotel & Visa Letter page

If you require a visa letter to enter the Netherlands, you can apply using the visa letter application form.

Please note the application form for visa letters is only available to those who have registered for the event already. For this, you will need your 'Unique Registration Key' that will have been included within your confirmation email upon registration.

TOC Worldwide does not provide visas and that you must apply through the relevant embassy.

WiFi information to be confirmed.

Rotterdam Ahoy has several facilities for disabled visitors. These include an area for taxis in front of the main entrance which can also be used to drop off disabled visitors. There are also disabled parking spaces close to the main entrance (a parking spot costs €19,-). Rotterdam Ahoy has wheelchairs available free of charge at the porter’s lodge in Ahoy Plaza (please bring your ID as a security).

There is lift access throughout the venue. The disabled toilet facilities are fitted with an alarm. The venue also have special seats available for people with disabilities.

Every disabled visitor can take place alongside one companion on the wheelchair platform. This person is primarily responsible for the welfare of the disabled person. The companion must also be in possession of an admission ticket. Users of the wheelchair spaces can enter the Ahoy Arena via the Arena entrance.

Rotterdam Ahoy has 2,000 parking spots. A parking spot costs €19. To be sure of parking next to Ahoy on event days, it is possible to buy a parking ticket with parking guarantee until 2 hours before the event. In case you did not purchase a parking guarantee, you can still park at Ahoy, depending on availability. Be aware that without a parking guarantee, there is a possibility that all parking spots are occupied.

Additionally, if you book a parking guarantee the barrier will open automatically when you leave the parking lot.

On the day of the event, the parking guarantee is valid from 5:00 AM to 5:00 AM the next day. For events that last the whole night, parking will be extended.

For more information about parking spaces and rates, visit the venue website.

TOC Europe is a trade event and the nature of the exhibition and our attendees reflect this, as such, attendance by anyone under the age of 16 is strictly prohibited at all times.

Exhibitor information


If you have questions regarding the bulding of your stand for TOC Europe 2024, please contact our customer service team at [email protected]

If you wish to download the latest version of the floormap for TOC Europe 2024, please fill the form by clicking here.

TOC Europe will be organised in accordance with Informa’s AllSecure health and safety standard.

When you join our event, you can expect that health and safety is a priority with a range of measures are in place to ensure everyone involved is able to enjoy a safe, hygienic, productive and high-quality organised event experience. 

If you are not able to access the exhibitor manual, please contact our customer services team at [email protected]

You are able to upload your exhibitor press releases as well as products via the Exhibitor Hub to be displayed on the event's website.

More information coming soon.

During the build-up and breakdown, all exhibitors possessing their build-up/ breakdown pass can park free of charge in P1 and P2 located behind Hall 1.

Please note: Parking is NOT permitted in P4/P6. P4/P6 is for unloading and loading only into Halls 1/P4, and Hall 2/P6.